Opening and locking a keychain

The keychain list

After starting, the app shows the keychain list ("Select Keychain"). With several keychains, the one you used last is at the top under "Last used", the others follow under "Other keychains". From more than ten keychains on, a search field appears above the list.

Keychains with special protection from the Windows program are marked "USB key" or "2FA".

Opening a keychain

1. Tap the keychain in the list.
2. Enter the master password ("Please enter the keychain's password"). The eye icon shows the password in plain text.
3. Tap "Open".

If the password is wrong, "Invalid Password" appears.

For a keychain with two-factor authentication, the app then asks: "Enter the 6-digit code from your authenticator app:".

A keychain that you protect with a USB key device on Windows is opened with its master password in the app.

Unlocking with Face ID, Touch ID or fingerprint

When opening, switch on "Unlock with Face ID" (or Touch ID, fingerprint or biometrics, depending on the device). From then on you open this keychain with your face or fingerprint instead of typing the password. On the iPhone, iOS asks once whether the Password Manager may use Face ID.

The option is set per keychain and also applies to AutoFill. If unlocking with your face or fingerprint fails, the app asks for the password instead.

To switch it off again, tap "…" next to the keychain in the list and select "Reset unlock with Face ID" (or fingerprint, biometrics). The settings can reset it for all keychains at once.

Note: Unlocking with Face ID, Touch ID or fingerprint does not replace the master password. Keep it safe: you need it, for example, on a new device or after a reset.

Default keychain

Switch on "Set as default keychain" when opening to make this keychain the default. The app then opens it right after starting. You can also choose "Set as Default Keychain" in the keychain's "…" menu, or pick the default keychain in the settings (choose "None" to remove it). The default keychain is marked with a wider coloured bar in the list.

On iPhone and iPad, the default keychain is also the keychain used for AutoFill.

Closing a keychain

Tap the lock icon ("Close keychain") at the top left. On Android, the back button also closes the keychain when you are in the entry list. The app returns to the keychain list.

Locking automatically

When you leave the app, the keychain stays open in the background. If you come back after a certain time, the app hides its contents and asks you to confirm with Face ID, Touch ID or fingerprint, or with the password ("Please re-enter password"). "Unlock" continues where you left off; "Close keychain" closes it.

How long this takes is set in the settings under "Authentication Timeout": "Always verify", a time between 1 and 30 minutes ("After … minutes") or "No timeout". The default is 5 minutes.

To protect your data, the app's preview in the app switcher is hidden. On Android, screenshots of the app are also blocked; you can allow them in the settings if you need one (e.g. for support).